---
title: Consider Support Before
description: Want to be in Support? We will help you figure out how.
image: https://www.bachouti.com/hubfs/We_want_your_Support.jpg
---

# On Diversity of Thoughts

## [Consider Support Before](https://www.bachouti.com/on-diversity-of-thoughts/consider-support-before)

 [fa icon="calendar"] Jul 28, 2018 8:03:02 PM / by [Wael Bachouti](https://www.bachouti.com/on-diversity-of-thoughts/author/wael-bachouti)

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Have you tried to learn more about Support Positions? Have you been worried before that you can't do technical tasks? Perhaps we can change your mind. 

 

What do you need to be a good support specialist?

 

# 1- Know your product

 

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# 2- Know your customers

 

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# 3- Listen carefully to your customers

 

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# 4- Put yourself in the shoes of your customers

 

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# 5- Solve for what your customer needs

 

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[Check our information on how to be support ready](http://supportready.bachouti.com/supportready)

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#### Written by [Wael Bachouti](https://www.bachouti.com/on-diversity-of-thoughts/author/wael-bachouti)

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